Freshdesk CRM platform can easily be integrated with Microsoft Teams system using our HexaSync. We offer fully integrated CRM solutions with Office 365, which allows merchants and companies to leverage all tools and resources of Microsoft Teams Integration to get their CRM System done.
Transfer data, files, or information. It is the best option for simple processes
Based on the common requirements for each type of integration, we will deliver a simple demonstration for the systems as requested
Once the integration scope is confirmed, we will adjust our demo profile to fulfill your business requirements and then deploy it for usage
This integration flow syncs Freshdesk customers as Microsoft Teams customers.
This integration flow syncs Freshdesk customer refunds as Microsoft Teams refunds.
This integration flow syncs Freshdesk items as Microsoft Teams products.
This integration flow syncs Freshdesk sales invoices as Microsoft Teams billings (orders with status paid).
This integration flow syncs Freshdesk sales order cancellations as Microsoft Teams order cancellations.
This integration flow syncs Freshdesk sales orders as Microsoft Teams orders.
This integration flow syncs Freshdesk shipments as Microsoft Teams shipments.
Automation from the simplest things. Your job is to focus on important work; let HexaSync take care of the rest.
Instantly synchronize customer and sales order data between Freshdesk and Microsoft Teams . The seamless connection enables you to have your whole store under control across all channels
Increase the chances of Microsoft Teams integrations for your exposure to more potential customers and bring more sales from your online store.
Flexible, user-friendly reporting options help you optimize sales opportunities. You can track the benefits of your investment in advertising, mailings to customers, promotions, discounts, etc
Microsoft Teams is a chat-based workspace in Office 365 that lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft’s online meeting solution.
The Freshdesk bot keeps you notified about events such as customer replies, notes added, system updates and status changes. You can even reply to these tickets directly from Teams.
1. Log in to your support portal as an administrator.
2. Under the Admin tab, navigate to Support Operations > Apps.
3. Click on Get More Apps. Search and select Microsoft Teams.
4. Click Install.
You can use Freshdesk on your mobile device by downloading the ioS or the Android mobile app
Organizations and business entities can now make use of the ticketing systems in Microsoft teams
Management software help enterprises effectively manage ticketing issues
Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you HexaSync – a real-time data sync and monitoring middleware. HexaSync provides data-integrity protection measures, as well as a cell-based mapping in order to ensure a reliable synchronization between your Freshdesk and applications. Beehexa’s Freshdesk application Integration is capable of handling your every kind of data, with support for various key data: Product category, Warranty, Shipment, Customer, Inventory, Invoice, Order, and Products.
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