Is your business reaching and taking care of customers from many different platforms such as Facebook, Instagram, Zalo, WhatsApp, etc., facing the following problems:
It takes a lot of time to manually input customer information from Zalo to Hubspot.
Consulting and taking care of customers at both Freshchat and Zalo OA.
Data errors due to manual entry.
Customers are overlooked on the Zalo channel.
Employees have to repeat tasks that are not highly developed.